Online Safety Act updates

.github/workflows/ci-cd.yml

@@ -48,8 +48,9 @@ jobs:
         uses: actions/setup-node@v1
         with:
           node-version: 22
-      - run: npm install
-      - run: tsc
+      - run: npm ci --verbose
+      - run: npx tsc --version
+      - run: npm run typecheck
 
   tests:
     name: Ruby on Rails tests

app/assets/stylesheets/_variables.scss

@@ -18,6 +18,7 @@ $danger: #EB5959;
 $success: #2ECC71;
 $info: #58A09A;
 $brand: #4B68FF;
+$brand-comp: #F05137;
 
 
 $data: (

app/assets/stylesheets/complaints.scss

@@ -60,3 +60,44 @@
 .is-lead + h1.complaint-title {
   margin-top: -1rem;
 }
+
+.is-brand-comp {
+  color: $brand-comp;
+}
+
+.with-subtitle {
+  margin-bottom: 0;
+}
+
+.subtitle {
+  margin-top: 0;
+  font-weight: normal;
+  font-size: 1.2rem;
+}
+
+.modules {
+  display: grid;
+  grid-template-columns: repeat(auto-fit, minmax(20rem, 1fr));
+  gap: 0.5rem;
+}
+
+.module-widget {
+  border: 1px solid $muted-graphic;
+  border-radius: 0.2rem;
+  padding: 0.5rem;
+  color: $key !important;
+
+  > h4 {
+    text-decoration: underline;
+  }
+
+  > p {
+    text-decoration: none;
+  }
+
+  &:hover {
+    background: $primary;
+    color: white !important;
+    text-decoration: none !important;
+  }
+}

app/controllers/complaints_controller.rb

@@ -3,6 +3,7 @@ class ComplaintsController < ApplicationController
   before_action :access_check, only: [:show, :comment]
   before_action :write_access_check, only: [:self_assign, :update_status, :change_content_type]
   before_action :verify_staff, only: [:reports, :reporting]
+  before_action :training_access, only: [:training, :training_complete]
 
   def index
     render layout: 'without_sidebar'
@@ -202,6 +203,28 @@ def reporting
     render layout: 'without_sidebar'
   end
 
+  def training
+    pages = Dir.glob(Rails.root.join('app', 'views', 'complaints', 'training', '*.html.erb'))
+               .map { |page| File.basename(page, '.html.erb') }
+    if pages.include?(params[:page])
+      render "complaints/training/#{params[:page]}", layout: 'osa_training'
+    else
+      not_found!
+    end
+  end
+
+  def training_complete
+    user_update = current_user.update(osa_training: DateTime.now)
+    audit_log = AuditLog.moderator_audit(event_type: 'osa_training_completed', user: current_user,
+                                         comment: 'OSA training completed.')
+    if user_update && audit_log
+      flash[:success] = I18n.t('safety_center.training_complete')
+    else
+      flash[:danger] = I18n.t('safety_center.training_complete_failed')
+    end
+    redirect_to safety_center_path
+  end
+
   private
 
   def access_check
@@ -235,4 +258,11 @@ def set_complaint
 
     @complaint
   end
+
+  def training_access
+    osa_training_enabled = SiteSetting['OSATrainingEnabled']
+    unless user_signed_in? && (current_user.staff? || current_user.at_least_moderator?) && osa_training_enabled
+      not_found!
+    end
+  end
 end

app/views/complaints/index.html.erb

@@ -25,6 +25,20 @@
       </div>
     </div>
   </div>
+  <div class="grid--cell is-12 is-6-lg">
+    <div class="widget">
+      <div class="widget--body">
+        <h2 class="has-font-size-larger h-m-t-0">
+          <%= link_to osa_training_path('home') do %>
+            Moderator training &raquo;
+          <% end %>
+        </h2>
+        <p class="has-font-size-caption">
+          Complete your training for volunteer moderation staff.
+        </p>
+      </div>
+    </div>
+  </div>
 </div>
 
 <% if user_signed_in? && current_user.staff? %>

app/views/complaints/report.html.erb

@@ -6,7 +6,8 @@
 <p>
   Thank you for taking the time to make a report. If you've seen harmful, abusive, or illegal content on our
   communities, you can report this to us here. You can also use this page if you've received a message saying we've
-  classified your content as harmful, abusive, or illegal and you wish to contest it.
+  classified your content as harmful, abusive, or illegal and you wish to contest it, or if you have a complaint
+  about our processes or our compliance with our duties.
 </p>
 
 <div class="notice is-warning has-color-yellow-900 flex-row-always ai-c has-font-size-caption h-m-b-4">
@@ -45,7 +46,8 @@
       <%= label_tag :reported_url, 'Where is this content?' %>
       <div class="form-caption">
         Enter a URL or link to where we can find this content on our network. You can use the Copy Link button under
-        posts to get a direct link to a post.
+        posts to get a direct link to a post. Enter N/A if you are not complaining about specific content; add more
+        details below.
       </div>
       <%= text_field_tag :reported_url, nil, class: 'form-element', required: true %>
     </div>
@@ -95,6 +97,11 @@
         Tell us any additional information you have about this report. Is there any additional content we removed that
         you would like to include? Provide detailed reasoning explaining why you disagree with our classification.
       </div>
+      <div class="form-caption hidden" data-report-type="process">
+        Tell us the details of your complaint. Do you believe we have failed to comply with our statutory duties, or
+        that we have failed to follow our policies and procedures? In what way? Provide any relevant examples or
+        evidence.
+      </div>
       <%= text_area_tag :content, nil, class: 'form-element', required: true, rows: 10 %>
     </div>
 

app/views/complaints/training/conclusion.html.erb

@@ -0,0 +1,18 @@
+<p class="has-font-size-caption has-color-tertiary-600">Last updated 22 March 2026</p>
+
+<h1 class="is-brand-comp with-subtitle">Online Safety Act</h1>
+<h2 class="subtitle">Conclusion</h2>
+
+<p>
+  Thank you for taking the time to go through this training. We appreciate that these are often difficult and sensitive
+  topics, but your understanding and assistance help us to create safe communities for all our users. As community
+  moderators you're likely to see problems before we do, and we appreciate your help in bringing them to our attention.
+</p>
+<p>
+  Please click the button below to mark your training complete. You can come back to these pages at any time from the
+  Safety Center if you need a reminder. If you need any support, please contact the Community Team.
+</p>
+
+<%= form_tag osa_training_complete_path, method: :post do %>
+  <%= submit_tag 'Mark as complete', class: 'button is-filled is-primary' %>
+<% end %>